About us

About Coplus

Specialists in ancillary insurance, claims support and distribution technology, helping partners and insurers succeed since 1988.

Talk To Our Team
  • 35+ Years of professional experience
  • 100+ Dedicated and experienced employees
  • 24/7 Claims and operational support
A person signing a document at a desk, with clasped hands in the foreground

Who we are

Experience That Shapes Every Solution

Founded in 1988, Coplus began helping motorists recover uninsured losses. Since then we’ve grown into a market-leading provider of ancillary insurance solutions, claims management and distribution technology — combining specialist expertise with operational excellence.

Talk To Our Team

Meet the team

Experienced Team, Proven Expertise

Our team combines insurance, claims and operational experience built up since 1988. From product governance to customer support, we bring specialist knowledge, regulatory awareness and a commitment to delivering consistent, high-quality outcomes for our partners.

Meet the Team

  • Managing Director

    James Blyth

  • Finance Director

    Nick Leeming

  • Risk and Compliance Director

    Sharon Straughan

  • Commercial Director

    Jared Drucker

  • Head of Operations

    Mark Avery

  • Head of Propositions

    Julian Welch

  • Head of New Business

    Georgia Cole

  • Head of Underwriting

    Paul Kreft

  • Head of IT

    John Hardman

  • Head of People & Culture

    Natalie Freeman

  • Head of Process Management

    Hayley Burnett

  • Head of Account Management

    Hayley Leese

Awards & recognition

Recognised for Excellence

Since 1988, Coplus has built a reputation for delivering trusted insurance solutions, outstanding customer service and claims expertise. Our industry awards and accreditations reflect our ongoing commitment to quality, innovation and partnership.

A smiling woman shaking hands with a client across a desk
  • Investors in People, 2026 Platinum Award
  • British Claims Awards, 2019 Winner Training Award
  • British Insurance Awards 25th Anniversary Outsourced Partner of the Year Finalist
  • Insurance Times Awards, 2019 Excellence in Claims Technology Finalists

What sets us apart

Experience That Makes A Difference

We combine specialist insurance expertise with operational control and scalable technology. Our integrated approach means products, claims and distribution are designed to work together — delivering consistent outcomes, strong governance and long-term value for our partners.

Our Partners
Three colleagues looking at a tablet together in a bright office

  • People-First Expertise

    Experienced teams delivering consistent outcomes.

  • Tech-Enabled Delivery

    Modern platforms designed for scalable integration.

  • Operational Reliability

    24/7 service with structured workflows.

  • Product Governance

    Built for compliance and transparency.

  • Collaborative Partnerships

    Integrated and shared approach to delivery

Customer reviews

What Our Partners Say

  • Coplus has helped us enhance our ancillary offering without adding operational complexity. The onboarding process was straightforward, and their claims team delivers consistently high service levels. It’s been a valuable addition to our proposition.
    -Broker Partner
  • We value the structured governance and reporting transparency Coplus provides. Their integration approach was clear, and the ongoing performance visibility gives us confidence in both compliance and operational control.
    -Insurance Partner
  • Launching a branded insurance solution felt seamless with Coplus. Their platform flexibility and managed claims support meant we could focus on our members while knowing the operational side was in expert hands.
    -Distribution Partner

Our vision and values

The Values Behind Our Delivery

A man and a woman looking at a laptop together at an office desk

  • Make a Difference

    We strive to achieve the best possible outcome, we encourage feedback and share results

  • Customer Comes First

    We never lose sight of the individual and strive to achieve the best outcome in every situation

  • Shared Purpose

    We listen to each other, give support, and have honest discussions

  • Always Professional

    We are experts with specialist knowledge, committed to training and personal development

  • Acting with Integrity

    We operate transparently, take accountability and do what’s right; for our partners, colleagues and customers

  • Always Improving

    We are innovative and responsive to new opportunities to keep growing our business and our partners

Tailored solutions that fit your business

Flexible insurance partnerships built on trust

We work with brokers, insurers, and partners to deliver products and services that add value, strengthen relationships, and support customers when they need it most.

Trusted by

Expert views and company updates

Insights & Latest News

Fresh thinking from our team and industry partners.

Get in touch

Trusted By Brokers and Insurers Across The UK

We work with brokers, insurers, and partners to deliver products and services that add value, strengthen relationships, and support customers when they need it most.

  • Affinity & Partners

    Start selling ancillary products in weeks with dedicated support and tech built for seamless integration.

  • Brokers

    Enhance customer value through flexible products, claims expertise and operational support.

  • Insurers & MGAs

    Access governed products, scalable claims operations and flexible distribution solutions.

Talk directly with the team

We aim to respond within 2 working days

Please do not add any personal information, health data, injury, or criminal conviction information.