Terms and Conditions

These terms apply when you use the Coplus website. By using the site you agree to them. If you do not agree, please do not use it.

About us

Coplus is a trading name of Motorplus Ltd, registered in England No. 03092837. Our registered office is Speed Medical House, Eaton Avenue, Chorley, Lancashire, PR7 7NA. Motorplus Ltd is authorised and regulated by the Financial Conduct Authority (firm reference number 309657). This can be checked on the FCA’s register at fca.org.uk/register or by calling 0800 111 6768.

Information on this site

The site gives general information about our products, services and technology for brokers, insurers and partners. It is not advice, and it is not an offer or a contract. The full terms, conditions, limits and exclusions of any product are in its policy documents, and those documents apply instead of anything said on this site. We try to keep the site accurate and up to date, but we do not promise that it is complete or free of errors.

Ask Coplus

Ask Coplus is an artificial intelligence assistant. It can make mistakes, and what it says is not insurance, legal or financial advice. Please check anything important with our team or in the relevant policy document before you rely on it. Do not put sensitive personal information into the chat. How we use what you type is explained in our Privacy Policy.

Using the site

You may use the site for lawful purposes only. You must not try to damage it or interfere with it, gain unauthorised access to it or to the systems behind it, copy or collect its content by automated means without our permission, or use it to send us anything harmful or unlawful.

Our content and intellectual property

The site, including its text, images, logos, design and software, belongs to us or our licensors and is protected by intellectual property law. You may view it and print pages for your own business use. You must not copy, change or reuse it for any other purpose without our written permission. “Coplus” and our logos are our trade marks.

Links to other websites

The site links to websites run by other people, such as the FCA, Trustpilot and Google Maps. We do not control them and are not responsible for their content or how they use your information.

Availability

We aim to keep the site available, but we do not promise it will always work or be free of interruptions. We may change or withdraw any part of it at any time.

Our responsibility to you

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law, including our duties under FCA rules. Subject to that, we are not responsible for any loss that comes from relying on the information on this site, or from your use of, or inability to use, the site. [Legal to confirm the wording of this section.]

Complaints

If you are unhappy with our service, you can make a complaint through the complaints section of our Contact Us page.

Changes to these terms

We may change these terms from time to time. The date at the top of this page shows when they last changed. Using the site after a change means you accept the new terms.

Governing law

These terms, and any dispute about the site, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Contact us

To ask about these terms, use the details on our Contact Us page.