Trusted partners in ancillary insurance solutions

Dedicated Claims & Operational Support That Protects You

End-to-end claims services built to deliver speed, consistency, and superior customer experience — backed by Coplus expertise and robust operational frameworks.

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Why partners choose Coplus

24/7/365 Claims & Support

  • In-House Claims Management

    Fast, 24/7/365 decisions powered by Coplus specialists.

  • FCA-Aligned & Compliant

    Processes built to regulatory standards with audit trails and oversight.

  • Operational Transparency

    Real-time updates, MI dashboards, and clear outcome visibility.

Trusted by

Claims & Support Services

Flexible claims and support services designed to help you manage customers efficiently, from first notification through to outsourced administration and out-of-hours support.

  • First Notification of Loss

    The first call after a loss sets the tone for everything that follows. Our ancillary-only FNOL service captures the details accurately, represents your brand faithfully, and gets your customers moving forward, fast.

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  • Third-Party Administration

    Flexible outsourced claims administration that works as an extension of your business, combining specialist expertise, scalable support and consistent service across the claims journey.

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  • Out-of-Hours Claims Support

    Overflow and outside-office cover that picks up exactly where your daytime team leaves off, so no customer is left waiting until morning.

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  • Compliance & Governance

    We’ve been regulated for over two decades, and governance is part of how we run every product and every claim. Partners get fair, well-managed outcomes for their customers and the evidence they need for their own oversight, without having to ask for it.

Why partners choose Coplus

More Than Just Claims

Coplus delivers more than claims resolution. We provide end-to-end operational support — from FNOL intake and small claims handling to third-party administration and out-of-hours services — ensuring consistency, compliance and a seamless experience for both partners and policyholders.

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  • Small Claims Handling

    Coplus delivers cost-effective, high-quality small claims handling backed by specialist expertise, clear communication, and efficient resolution processes.

  • 24/7 Out-of-Hours

    We provide seamless, out-of-hours claims support that protects your brand, delivers consistent service, and integrates smoothly with your existing systems.

  • Third Party Administration

    Flexible outsourced administration that works as an extension of your business, combining specialist expertise, scalable support and consistent service across the claims journey.

Why partners choose Coplus

How The Coplus Claims Experience Works

  1. First Notification

    The customer or partner reports a claim

  2. Assessment & Validation

    Fast, expert review

  3. Resolution & Settlement

    We deliver support efficiently

  4. Outcome Reporting

    Insights are shared with partners

Tailored solutions that fit your business

Flexible insurance partnerships built on trust

We work with brokers, insurers, and partners to deliver products and services that add value, strengthen relationships, and support customers when they need it most.

Expert views and company updates

Proven in Partnerships

Our services

You May Also Be Interested In

  • Tech Built For Seamless Integration

    From seamless integration to real-time reporting, Coplus platforms support ancillary products and claims services with scalable, secure infrastructure.

    • API and platform connectivity
    • White-label capability
    • Flexible commercial models
    • FCA-aligned compliance framework
    • Real-time reporting & MI dashboards
    Explore Tech & Platforms

  • Ancillary Insurance Solutions

    Modular, white-label insurance products supported by in-house claims expertise and seamless technical integration.

    • Legal expenses across a range of family and motor needs
    • Motor products for added protection
    • Property cover for everyday risks
    • Flexible solutions built around your customers
    Explore Our Ancillary Services

Smarter support starts here

Find the right insurance solution with Ask Coplus

Use our intelligent search to explore products, claims services, or platform options tailored to your business needs.

Please do not add any personal information, health data, injury, or criminal conviction information.

Get in touch

Trusted By Brokers and Insurers Across The UK

We work with brokers, insurers, and partners to deliver products and services that add value, strengthen relationships, and support customers when they need it most.

  • Affinity & Partners

    Start selling ancillary products in weeks with dedicated support and tech built for seamless integration.

  • Brokers

    Enhance customer value through flexible products, claims expertise and operational support.

  • Insurers & MGAs

    Access governed products, scalable claims operations and flexible distribution solutions.

Talk directly with the team

We aim to respond within 2 working days

Please do not add any personal information, health data, injury, or criminal conviction information.