Our DNA Service Hero
Our DNA Service Hero Our DNA Service Hero

Our DNA


We do things differently at Coplus, its part of our DNA.

This is what makes us great at adapting to the changing needs of our customers and their policyholders, and to look to new ideas to develop long and successful partnerships.


Our DNA


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24 Hour Operation

Genuine around the clock claims handling from our in house team

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Expert People

Award winning training backed up by robust audit, feedback and coaching

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First Call Resolution

In order to give customer certainty and remove delays in claims handling

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Collaborative Partnerships

Integrated and shared approach to delivering the best service

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Innovative Technology

Supporting decision making, removing inefficiency and controlling the complex

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Robust Product Governance

Legal, motor & assistance product manufacture specialists

Find out more about what's different at Coplus

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